Online Shop

 Free Shipping on orders over £35. and a flat rate of £ 5.49.

Dear Customers, please note the following before placing your order:

 If you need an order for a certain date you must call us in advance to check on the stock.

We will send your order from Monday to Thursday for next day delivery.

No deliveries on week-ends unless pre-arranged and paid extra for it. Please call for details.

Orders received on Friday will sent out on the following Monday.

We  use recycled boxes, but the products, specially the refrigerated, are well packed, cooled and sealed.

Please note that refrigerated goods have a limited shelf life but we travel ourselves every fortnight to Germany to  bring fresh ones.

We will make every attempt to send the items as per requested. However, in the event that an item becomes unavailable,  we will substitute it with a similar one of equal or greater value.  If you are NOT happy with this, please send us a note ” No substitute” with your order.

We use a secure payment method by paypal. You don’t need to have a paypal account. Just your credit card. We don’t hold or see any details of your payment. We only receive your order after your credit card have been debited by paypal. 

SHIPPING

Please also notice that the courier is a different company, once the parcel leaves our premises it becomes their responsibility to deliver next day  as we have stated. We can only give you the delivery date but not the time for delivery. The courier have your mobile number and they will text you with the delivery time. Please write your mobile in your order.

You have the right to re-schedule your delivery including address changes. During the Christmas season, November & December  the couriers are under lot of pressure so there is not guarantee of next day delivery. We pack your perishables goods in a way that can hold up to 72 hours in transit. Please bear this in mind when placing your orders during this season. Parcels must be sign for unless you decided otherwise, you must write a note within your order with specific instruction on where the parcel can be left. No refund will be made if you choose not to sign it for.

We only ship to Continental UK and Northern Ireland but The Highlands and other remote areas may incur in extra charge.