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The only German Bakery & German’s finest food shop in the royal town of Windsor and serving the entire UK.   Free Shipping on orders over £45.

Dear Customers, please note the following:

(a) Deadline for Christmas orders is the 18th of December 2014. We are closed on the 25th and 26th of December. We re-open on the 27th until the 31st.

(b) We will close for maintenance on January 1st 2015 for over a week, we will re-open on Saturday, January 10th, 2015. No shipping during this time either.

 (c) We thank you very much indeed for your patronage during 2014. It has helped the business, the local community, the residents in the UK but most of all… it has helped to pay for the cancer’s treatment for our secretary, and for this, we are all here deeply grateful to all of you.

“Have all a Merry Christmas and the Happiest of all the New Years ever !”

 

Dear Customer, after placing your order we will attempt to send it within the same week,  in some  cases we have to wait until our next shopping trip to Germany. If there is a delay on your parcel we will call you and let you know.  If you need an order for a certain date you must call us in advance to check stock. Please note the following:

Only after your order is completed, we will then dispatch it for next day delivery.

No deliveries on week-ends unless pre-arranged and paid extra for it. call us for details.

Looking for something that it’s not on here?  just send us an email and we will happy to organize it for you in our next shopping trip.

We  use recycled boxes, but the products, specially the refrigerated, are well packed cooled and sealed.

Please note that refrigerated goods have a limited shelf life and we travel ourselves every fortnight to Germany to  bring fresh ones.

When placing your orders  for these items please  keep this in mind. If in doubt calls us in advance.

We will make every attempt to send the items as per requester. However, in the event that an item becomes unavailable,  we will substitute it with a similar one of equal or greater value.  If you are NOT  happy with this, please send us a note ” No substitute” with your order.

Please also  notice that the courier is a different company, once the parcel leaves our premises it becomes their responsibility to deliver as we have stated. We can only give you the delivery date but not the time for delivery. The courier have your phone number and they are supposed to text you before delivering to you.  You have the right to re-schedule your delivery including address changes. During the Christmas season the couriers are under lot of pressure so there is not guarantee of next day delivery. We pack our refrigerated goods in a way that can hold up to 48 hours in transit. Please bear this in mind when placing your orders during this season. Parcels must be sign for but  if you decided otherwise, you must write a note within your order but  we will NOT be responsible for failed delivery or any delays.

 

It is always a pleasure, to bake every night for you and also  to sell products of the Highest German Quality here in the UK. Thank you and auf Wiedersehen !